Rental Policies

Martha's Vineyard Rentals Process

Welcome to our rental site. Our staff of professional licensed real estate agents is here to make your vacation rental experience as effortless as possible. We pride ourselves on personal service and lasting relationships. For this reason we do not provide on-line booking services. Once we have received your email or telephone request one of our agents will contact you personally, assisting you with all the necessary details to ensure an enjoyable Vineyard vacation.

Lease and Policy

Once you have selected your vacation home and we have confirmed your rental dates with the owner of the property we will forward the lease to you, the following summary of charges will be listed on page one of your lease. 
1) Rental Rate

2) Refundable security deposit amount  *see security deposit policy for all terms.

3) Cleaning fee – if an additional clean fee is required it will be listed on page one of your lease and as outlined on the listing and by your agent, some additional variations exist.  Please view cleaning rates on each individual listing just    below the calendar.

4) Administrative fee – 3% of the total rental rate, never to exceed $100.00.

5) Payment schedule – payment due dates are clearly stated on page one of your lease.  You rental specialist will outline the details in an email to you prior to your lease.
Please remember, your lease is a legally binding contract. Please read carefully before signing.

Deposit Policy

If your booking is more than seventy (70) days prior to your arrival date a deposit equal to 50% of the rental rate plus administrative fee is required with your signed lease. The second and final payment, which includes security deposit, is due sixty (60) days prior to your arrival date. Due dates will be indicated on page one of your lease. 

When your booking is under seventy (70) days prior to your arrival, the total amount for your rental period is due with your signed lease. Due dates and payment methods will be outlined by your agent and on your lease. 

Payments: We are sorry but we do not accept credit cards. Personal checks are accepted when your booking is over 70 days from the date of your arrival.  Alternative payments such as wire transfers may be necessary when booking a rental home under 70 days from the date or your arrival.  Your agent will be pleased to assist you with payment instructions. 

Security Deposit Policy

Security deposits are due with the final payment and returned within 45 days from the date of departure and after verification with the owner that there are no additional charges due to damages, excessive cleaning or violations of the lease per the terms of the lease. Should a deduction be necessary, then per the terms of your lease, your refund may take up to 60 days from date of departure. Please carefully read your lease and please observe all terms of your lease to avoid any unpleasant security deposit deductions. The instances of such deductions are very rare and only when legitimate violations of the lease are identified. 

Martha’s Vineyard Vacation Rentals retains all security deposits in escrow, other than for a very small percentage of homeowners who require holding the deposit themselves. We will facilitate correspondence due to damages but we are not ultimately responsible for deductions by the property owner.

Cancellation Policy and Refund

If it becomes necessary to cancel your leased period, a notice of cancellation is required via email, fax or mail. Every effort via customary marketing will be made to fill the cancelled leased period. Any remaining balance will be due on the date indicated on your lease regardless of cancellation. A refund will be issued if the property is re-rented minus a 15% cancellation fee of the total rental rate, minus the administration fee. If your leased period is re-rented for a lesser amount, the refund will be adjusted accordingly. 

Martha's Vineyard Vacation Rentals & Sales Inc., highly recommends that you protect your vacation investment by adding trip cancellation insurance which could save you thousands of dollars in the event you need to cancel. We do not  represent any one company, there are many reputable insurers to select from. Visit Insure My Trip at www.insuremytrip.com for a comprehensive overview of insurers that best match your particular needs. 

Please note: The renter is entering a contractual agreement with a specific property owner. Martha’s Vineyard Rentals acts as a representative and facilitator on behalf of our owners. While we make every effort to represent details accurately, vacation rental rates and availability are subject to change.  ALL INFORMATION ON THIS SITE IS DEEMED RELIABLE BUT NOT GUARANTEED.